Minneola Movers (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our moving services. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information from you in a variety of ways, including when you visit our website, fill out forms, request moving services, or communicate with us.

1.1 Personal Information:
This includes your name, phone number, email address, physical address, payment information, and any other details you provide when booking our services or contacting us.

1.2 Non-Personal Information:
We may collect non-personal information such as browser type, device information, IP address, and website usage data, which helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services:
To process your moving requests, provide quotes, schedule services, and communicate with you about your move.

2.2 To Improve Our Services:
To enhance the user experience on our website and ensure the quality of our services.

2.3 To Process Payments:
To process payments for our moving services and send invoices or receipts.

2.4 To Communicate With You:
To respond to your inquiries, offer customer support, send promotional offers, updates, or service-related information, but only if you’ve opted in to receive such communications.

2.5 For Legal and Compliance Purposes:
To comply with legal requirements, resolve disputes, or enforce our agreements.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement a variety of security measures to protect your data, including:

3.1 Encryption:
We use SSL (Secure Socket Layer) encryption to secure sensitive data transmitted through our website.

3.2 Access Control:
Access to your personal information is restricted to authorized personnel who need it to perform their job functions.

3.3 Data Retention:
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers:
We may share your information with third-party service providers who assist us with payment processing, customer support, marketing, and other functions necessary for the operation of our business. These providers are contractually obligated to protect your information.

4.2 Legal Requirements:
We may disclose your information if required by law, such as in response to a subpoena or other legal process.

4.3 Business Transfers:
In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction. We will notify you of any such change.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the functionality of our website and provide a better user experience. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and personalize your experience.

5.1 Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality (e.g., to keep you logged in).
• Analytics Cookies: Help us track website usage and improve content.
• Marketing Cookies: Used to deliver targeted advertisements based on your interests.

You can control cookies through your browser settings, including blocking cookies or deleting them. However, disabling cookies may affect your experience on our website.

6. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites you visit.

7. Your Rights and Choices

As a customer, you have certain rights regarding your personal information:

7.1 Access and Update:
You can request access to the personal information we hold about you and request updates or corrections.

7.2 Opt-Out of Marketing:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7.3 Delete Your Information:
In some cases, you may request the deletion of your personal information, though we may retain certain data as required by law or for legitimate business purposes.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Minneola Movers
117 W Washington St, Minneola, FL 34715, USA
Email: info@minneolamovers.com
Phone: +13527223392

By using our services, you agree to the terms outlined in this Privacy Policy.